Learn how to change your censhare user password.

Introduction

You can change your password at any time.

In these situations a password change is mandatory:

  • When you log into censhare for the first time.
  • If you suspect that an unauthorized person might have had access to your password.
  • Before your password expires you will be prompted in due time, to change your password . 
  • If your administrator has changed the password policies, you are prompted to change your password.

Change password

If configured for you, you are redirected from censhare to Keycloak Authentication where you can change your censhare user password. If not configured for you, please contact your censhare administrator and request a password change.

Proceed as follows:

  1. Log in to censhare Client with your current password.
  2. From the menu at the top, select File > Change password.
    You are redirected to the Keycloak Account Management.

  3. On the Account Security tile, click Signing in and enter your current user credentials.

    This step is sometimes omitted if you have already logged into censhare Web. This is particularly the case if the login took place only a few minutes ago.

  4. On the User Account Service page, select Password on the left.
  5. Under Password, type your current password. 
  6. Under New Password, type your new password.
  7. Under Confirmation, repeat your new password.
  8. Click Save.
  9. Close the Keycloak User Account Service page in the browser and switch back to you censhare Client application. 


You do not need to log out and log in again with your new password. Continue to work in censhare Client. At the next login, use your new password to log in.


Result

Your password has been changed.