Learn how to change your censhare user password.

Introduction

You can change your password at any time.

In these situations a password change is mandatory:

  • When you log into censhare for the first time.
  • If you suspect that an unauthorized person might have had access to your password.
  • Before your password expires you will be prompted in due time, to change your password . 
  • If your administrator has changed the password policies, you are prompted to change your password.


Change password

If configured for you, you are redirected from censhare to Keycloak Authentication where you can change your censhare user password. If not configured for you, please contact your censhare administrator and request a password change.


Proceed as follows:

  1. Log in to censhare Web with your current password.
  2. In the toolbar at the top right, click your user name to open the user menu.
  3. Select Change password.
    You are redirected to the Keycloak Account Management.

  4. On the Account Security tile, click Signing in and enter your current user credentials.

    This step is sometimes omitted if you have already logged into censhare Web. This is particularly the case if the login took place only a few minutes ago.

  5. On the Keycloak Account Management page, select Password on the left.
  6. Under Password, type your current password. 
  7. Under New Password, type your new password.
  8. Under Confirmation, repeat your new password.
  9. Click Save.


You do not need to log out and log in again with your new password. Continue to work in censhare Web. At the next login, use your new password to log in.

Session logout

It is possible to Log out all sessions on the Sessions panel of the Keycloak Account Management.

We do not recommend to use this option. Your censhare session still remains active and only logs you out of the Keycloak Authentication application.

To properly log out of censhare, select Log out from the user menu. 


Result

Your password has been changed.