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  1. Status area in Admin Client - What is interesting for support?

    article which explains how to read the diagrams High load in diagrams indicate load and performance issues of the system and requires further analysis … , there is a possibility that the command has a problem You can use the play button to restart the tasks. The assetid is shown in paramater1 Tasks.jpeg kb
    Customer Knowledge BaseMar 04, 2022
  2. Incomplete Master Data Cache (Cached Tables)

    information Q: Why is there a limit on the Max rows for remote query? How is it helpful? A: The reason for the limit is that queries to the DataObjectService … Author   Incomplete data in the Cached Tables results in missing Master Data Unexpected behavior in censhare due to missing Master Data In environments
    Customer Knowledge BaseMar 03, 2022
  3. Known error using Windows censhare-Client / censhare Render-Client installer

    be installed. kb-troubleshooting-article Published by Scroll Versions from space CKB and version Master … package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. error.jpeg Solution Repair the
    Customer Knowledge BaseMar 03, 2022
  4. Performance test: HTTPS vs HTTP censhare web client?

    . Bildschirmfoto 2017-10-13 um 18.07.10.jpg kb-troubleshooting-article Published by Scroll Versions from space CKB and version Master
    Customer Knowledge BaseMar 03, 2022
  5. Error: database lock with waiter detected

    läuft alle 5 Minuten. Man kann ihn so im Serverlog finden: admin.maintenance.check-locks kb-troubleshooting-article database Published by Scroll Versions … of the many parallel processes, one process will have to wait for another process, in this case another Oracle transaction to complete. This is normal and
    Customer Knowledge BaseMar 02, 2022
  6. Which Part of an Error Message Is the Most Important (Cause / Caused By)?

    Author    The article describes how to find the error message from the exception stacktrace Important hints When the error window appears with the stack … the most important part. It means that it's not possible to update the database table party_role. ErrorCause.jpeg kb-troubleshooting-article
    Customer Knowledge BaseMar 02, 2022
  7. Find out the Runtime of an XSLT Transformation

    -Admin) and change "com.censhare.server.support.transformation.AssetTransformation" from log level "FINE" to "INFO" logger-manager-off.jpeg kb-troubleshooting … performance impact for users in censhare Web which can result in slow loading of Widget content. To find out if (customized) XSLT transformations must be
    Customer Knowledge BaseMar 02, 2022
  8. Windows: Why is the error "CLSIDFromProgID failed [800401f3]" displayed?

    error appears. If the problem still persists after checking all named options, please contact the censhare Support team. kb-troubleshooting-article … Author censhare AG This error message may occur if you try to check-out inside an InCopy text or open/import/export an Adobe InDesign file to/from
    Customer Knowledge BaseFeb 28, 2022
  9. Entry Page​ for Renderer and InDesignServer topics

    its own major version? Renderer How does censhare forward a layout to the Renderer/InDesignServer? Author   kb-troubleshooting-article adobe … . Here is a list of some regularly appearing ones: Error "kImportPIFromFileCmdBoss" - What does it mean? Error kPDFExportCmdBoss - how to solve InDesign error
    Customer Knowledge BaseSept 16, 2022
  10. Troubleshoot InDesign error # 29441

    filter found for requested operation" What is the Problem. How to Fix? The error points to a missing Adobe Plugin within InDesign(Server) or InCopy. Check your … \. So this folder should be checked first for completeness. kb-troubleshooting-article adobe-indesign Published by Scroll Versions from space CKB and
    Customer Knowledge BaseFeb 23, 2022