Skip to main content
Skip table of contents

Retries on Error in Serverlog


If a command has setup retries on error, it was not visible in the server log when the retry was performed.
Therefore we have developed an optimization to be able to see them in the server logs. Here we describe how this retries are reported in the server log.

The expanded log messages are available since 4.10.18, 5.1.10, 5.2.8, 5.3.8, 5.4.


Log output

Logging example when a job failed. Then the event gets the state 'error':

CODE
2015.12.22-14:57:18.840 INFO : T022: AARenderPDF.finish: EventService: jh.20151222.145706.640[system]: updating [jh.20151222.145706.432:AssetEvent.wf-changed, id=1450792626508, ccn=206, p0=31603, p1=22, p2=0, p3=3, p4=2, p5=3, p6=1] for renderer.aa-render-pdf-20151222-1043-0 from EXECUTING to ERROR 


Additionally the value for retries in the event task table gets the value which is configured in the command. If retries of error is setup to 3, the value is 3 now.

After an unsuccessful try, the EventServiceWatchdog logs the retries left into the server log until retries > 0:

CODE
2015.12.22-14:58:49.957 INFO : S003: EventService: EventServiceWatchdog: retry event task [jh.20151222.145706.432:AssetEvent.wf-changed, id=1450792626508, p0=31603, p1=22, p2=0, p3=3, p4=2, p5=3, p6=1] for command renderer.aa-render-pdf-20151222-1043-0 (2 retries left) 

The event retries are posted by the next run of the EventServiceWatchdog.


IMPORTANT HINT FOR MULTIPLE SERVER ENVIRONMENT:
In a multiple server environment, the first running EventServiceWatchdog will post the event retries.
Therefore, this corresponding "retries left" messages can occur in any servers log in a multiple server environment.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.