\uD83E\uDD14 Problem
On Censhare web, clicking on the “Log Out” button from the user menu (upper-right corner) results in the username changing to “User” and the session appears to still be logged in for several minutes.
\uD83C\uDF31 Solution
On Censhare versions working with the Cloud Gateway this problem is usually caused by a misconfiguration of the logout URL parameter, as this parameter should use http instead of https:
-
Open the core-cloud-gateway/application.yml file on your host
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Make sure that the cg.censhareLogoutUrl is set to http instead of https:
http://CENSHARE-SERVER-HOST:PORT/forward/rest/service/webserver/rest/csLogout
For a full description on how to configure the session handling on the Cloud Gateway please see our documentation here.
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