Paragraph formats breaks when editing via Incopy Editor

🤔 Problem description

Some users might encounter the following situation:

• create a layout with a text formatting applied

• save the layout

• everything looks “ok” in java/web client

• but when re-opening in InCopy Editor - the formatting is lost

🌱 Solution

• Check the style name for the formatting applied.

• Rename styles to not contain a slash as a separator. For example, rename "Style/Group 1" to "Style-Group 1".

• Alternatively - introduce a new parent style group for the parts of the style name in front of the slash. For example, create a style group "Style" and a style "Group 1" within that group.

📎 Related articles

Internal references: use these references when addressing support team:

• tracker ticket 6582918

• CSCPRDXX-991