Customer Knowledge Base
Customer Knowledge Base
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How To access Jira and Confluence cloud

Censhare will migrate its Atlassian Data Centre products to the Atlassian Cloud in 2027. This article is intended solely for those users who have been asked by Censhare to establish a connection to Censhare’s Atlassian Cloud products.

Important prerequisite:
To access the cloud products, you need an Atlassian account. Depending if you already have one or not, follow the steps below.

Select your scenario:

  1. You have already an Atlassian account

  2. You don’t have an Atlassian account

You have already an Atlassian Account

  1. Create a Service Request via our service desk: “https://jira.censhare.com/servicedesk/customer/portal/4“
    and provide the email address associated with your Atlassian account, letting us know which space you are requesting access to.

  2. We will setup your permissions and invite you to our cloud site. You will get an invitation email.

You don’t have an Atlassian Account

  1. Register for an Atlassian account with your email address. Open “https://id.atlassian.com/login“ and register for a new account:

Atlassian login and register.png

  1. Create a Service Request via our service desk: “https://jira.censhare.com/servicedesk/customer/portal/4“
    and provide the email address associated with your Atlassian account, letting us know which space you are requesting access to.

  2. We will setup your permissions and invite you to our cloud site. You will get an invitation email.